Legal

Terms & conditions.

Last updated 6 September 2026. Governed by Croatian law.

1. Scope

These terms govern your use of this website and any services provided by Click This Agency ("we", "us"). Where we have signed a separate agreement or statement of work with you, that document takes precedence over these terms wherever the two conflict.

2. Acceptance

By using this website, submitting a form, or engaging our services, you accept these terms. If you do not accept them, please do not use the site.

3. Electronic communication

You agree that we may communicate with you electronically, and that emails, form submissions and other electronic records satisfy any legal requirement for communication in writing.

4. Services

We provide paid media strategy, campaign management, answer engine optimisation, creative production, funnel development and related consulting, as set out in the statement of work agreed with each client. Nothing on this website is an offer, a quotation, or a guarantee of any particular result.

5. Engagement terms

The first month of any engagement is provided without a contract and may be cancelled by either party at any time. Should the client choose to continue beyond the first month, a 90-day term applies, thereafter continuing on a rolling monthly basis and cancellable with 30 days' written notice.

Media spend is billed directly by the advertising platforms to the client and is never invoiced through us. Retainer fees are invoiced monthly in advance.

6. Refunds

Because the first month carries no contract, you may end the engagement at any point during it. Fees for work already performed are not refundable, but no further fees are charged. Where a downloadable resource is sold rather than given away, you may request a refund within 14 days without giving a reason.

7. Account and data ownership

All advertising accounts, tracking assets, creative files, landing pages, documentation and associated data created during an engagement are the property of the client and remain fully accessible to the client on termination. We do not withhold access as leverage under any circumstances.

8. Intellectual property in this website

The design, text, graphics and code of this website are owned by us and protected by copyright. You may not copy, republish or redistribute them without written permission. You may quote short extracts with attribution and a link.

9. Free resources

Guides and checklists offered on this site are licensed for your own internal business use. You may share them within your organisation. You may not resell them, republish them, or present them as your own work.

10. Acceptable use

You may not use this website to distribute malware, scrape or harvest data, attempt to gain unauthorised access, or take any action that damages, disables or interferes with the site or other users' access to it.

11. Third-party links and content

Where we link to another website, we do not control its content, availability or data practices, and we accept no responsibility for it. Visiting a linked site is at your own risk.

12. Unsolicited ideas

Please do not send us confidential or proprietary material without a confidentiality agreement in place first. Suggestions or ideas submitted to us without such an agreement are treated as non-confidential, and we may use them without obligation.

13. Availability

We may change, suspend or withdraw any part of this website at any time without notice and without liability.

14. Warranties and limitation of liability

This website is provided on an "as is" basis without warranties of any kind, express or implied, including fitness for a particular purpose. Advertising performance is affected by factors outside our control — platform policy changes, auction dynamics, competitor activity, seasonality — and forecasts are estimates, not commitments.

To the fullest extent permitted by law, our total liability arising out of or in connection with our services is limited to the fees actually paid by you to us in the three months preceding the event giving rise to the claim. Nothing in these terms excludes liability for death, personal injury, or fraud.

15. Indemnity

You agree to indemnify us against any claim, loss or expense arising from your breach of these terms, or from content or materials you supply to us for use in campaigns.

16. Confidentiality

Both parties agree to keep commercially sensitive information confidential during and after the engagement. Client performance data is never shared, published, or used in our marketing without written consent.

17. Privacy

Our handling of personal data is described in our privacy policy, which forms part of these terms.

18. Assignment

You may not transfer your rights or obligations under these terms without our written consent. We may assign ours to a successor in the event of a business transfer.

19. No waiver

If we do not enforce a provision of these terms on one occasion, that is not a waiver of our right to enforce it later.

20. Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in full force.

21. Entire agreement

These terms, together with the privacy policy and any signed statement of work, constitute the entire agreement between us.

22. Changes to these terms

We may revise these terms. The revision date at the top of this page shows when they last changed, and continued use of the site after a change constitutes acceptance.

23. Language

These terms are published in English, and the English version governs in the event of any discrepancy with a translation.

24. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Croatia. The courts of Croatia have exclusive jurisdiction over any dispute arising from them.

25. Contact

Click This Agency
Cesta Dr Franje Tuđmana 321, 21214 Kaštel Kambelovac, Croatia
contact@clickthisagency.com · +385 95 55 37 244